Mio, the AI assistant

Mio is Lacamio's AI assistant, always marked AI assistant. Open it with the Mio button in the bottom-right corner, in any brand where you can write posts. Mio is free, uses no AI credits and replies in the language you write in.

On a computer the panel opens on the right, and you can drag its left edge to resize it. On a phone it opens from the bottom. The panel shows which brand Mio is working in. The buttons in its header:

• ? opens the support form (see below).
• New chat (+) starts a new conversation.
• Full view gives Mio the whole content area, on wide screens (see below).
• – minimizes the panel; the conversation is kept.
• X ends the conversation and deletes it after you confirm.

• Explain how to do something in Lacamio. Where do I start? gives your next setup step.
• Write, rewrite, shorten or translate a post, and suggest ideas, hashtags and opening lines.
• Tell you how your posts are doing, from a short summary of the brand's last 30 days.
• Plan up to 20 Facebook, Instagram, Bluesky and Mastodon posts on a card, with your own images and videos. You create them as drafts, and you can schedule them from the card.
• Switch to another of your brands when you ask, with a button you press.

A post text from Mio appears under Suggested text:

• In the post editor, Insert into editor adds it at the end, and Replace swaps the editor's text for it. You can undo a replace.
• On other pages, Open in a new post opens the editor with the text.
• Copy copies it.

What you attach appears above the message box under For this message: and goes with that one message. × removes it.

• Attach (📎) adds images or videos: Image or video from your computer…, or on a phone Photo or video from your gallery and Take a photo. You can also paste files into the message box or drag them onto the panel.
• In the post editor, choose + Editor text, or Only the editor text under 📎. Make my draft shorter attaches the editor text for you.
• Attachments get numbers (Image 1, Video 2…), so you can write "images 1 and 3 to Facebook". A sent attachment's menu has View, Attach again and Insert reference.
• A conversation can have up to 10 files, each up to 1 GB: JPG, PNG, WebP or GIF images and MP4, MOV or WebM videos. HEIC images can't be attached; save them as JPG.
• Mio looks at the attached images: up to 4 per message on the Free plan, up to 10 on other plans (the rest it can still put into posts). It doesn't watch videos: it only knows their number, type, size and length (it can listen to one: see below).
• The files stay in your browser until you create drafts from them. Reloading the page removes them.

Click a thumbnail, or View in its menu, to open the attachment inside the panel. Zoom with + and −, browse the conversation's attachments with the arrow keys, and go back with Esc. I'm talking about this marks the attachment, so your next message is about it.

Mio can't watch a video, but it can listen to one. When a video is attached, tick Mio listens to the video above the message box (or start with Caption for a video). When you send the message, your browser takes the audio out of the video and only that audio file is uploaded (not the video); the audio is turned into text, and Mio writes from that transcript. The audio file is deleted right after. One video per message; the transcript stays in the conversation for your next questions.

• It counts towards your plan's daily image, web page and video allowance. On the Free plan the video can be at most 3 minutes long.
• Mio hears only the speech, not the picture, and the transcript can contain mistakes: check names and numbers.
• If your browser can't take the audio out of a video (for example an unusual format, or a video over 600 MB), Mio tells you; try another browser, or describe the video in a few words.

Ask Mio to plan posts, for example "put the attached images into separate drafts, every Friday at 19:00". It answers with a Post plan card for the brand's Facebook, Instagram, Bluesky and Mastodon accounts; nothing is created yet. For each post you can:

• change the date and time with ✎ (in the brand's time zone), or choose No date;
• turn accounts on or off. If the brand has several Pages or Instagram accounts and you didn't name one, choose which one;
• see whether it's a feed post, a story or a carousel. Several attachments in a feed post make a carousel, and As separate posts splits them;
• edit the text under Full text and editing, switch between caption options (1, 2, 3), or ask for a New caption from the image (free, like Caption from image in the editor);
• fill in Image alt text, open the Preview, or leave the post out with Skip.

Bluesky and Mastodon posts follow the same rules as in the editor: text up to 300 characters on Bluesky and 500 characters on Mastodon (a link counts as 23), one image or one video per post, and no stories or carousels. If a post breaks a rule, the card shows it in red and won't create it; for several attachments, turn on As separate posts. For these two networks the preview is a simple one: the text and the image, without the network's own look.

For a repeating plan (weekly or every other week), the card works out the dates itself and shows how many posts fall on each week. If an account already has a post less than two hours away on the same day, the card warns you and offers a later free hour. A card holds up to 20 posts, up to 90 days ahead. If you asked for more, Ask for the rest writes the request into the message box for you.

Create drafts saves the posts as drafts. Your attached files are uploaded only at this point. Drafts never go out on their own. After that:

• Open in editor or In Planner opens one draft;
• Open in Planner shows the card's drafts highlighted in the Planner;
• for 10 minutes, Undo deletes the card's drafts after you confirm. Drafts you edited or scheduled in the meantime stay.

Once the drafts exist, Schedule all… schedules the card's dated drafts in one go, after you confirm with Yes, schedule:

• If you can publish in the brand (owner or admin), they go out at their set times. Otherwise they are sent for approval, and the brand's approvers get an email.
• Only drafts at least 15 minutes ahead, within 90 days and going only to Facebook, Instagram, Bluesky and Mastodon are scheduled. The rest stay drafts, and the card tells you why.
• Undo scheduling makes them drafts again, as long as they haven't gone out.

Mio itself never schedules anything: only this button does, after your confirmation.

The conversation stays when you switch between brands where you can create posts. A line starting with "Now:" and the brand's name marks the switch.

• Ask Mio to switch brands: it shows a Switch brand card with the brand's logo, your role and its number of Facebook and Instagram accounts. Choose Switch or Stay here. The card warns you if the brand isn't yours, or if another of your brands has a similar name.
• If you ask for posts in another brand, the plan card names the target brand. First switch with the card's button, check the accounts it loads, and only then choose Create drafts.
• A card made in another brand is locked; its button takes you back to that brand.
• If you switch brands in another browser tab, Mio doesn't answer in the wrong brand. You choose whether to go back or to continue in the new brand.

Mio switches brands only when you press a button.

On screens at least 1,280 pixels wide, Full view in the panel header gives Mio the whole content area: the conversation on the left, and the Workspace on the right with this conversation's drafts and the Mio log. It's the same conversation. Leave full view takes you back.

Below the conversation, a strip lists the drafts you created from this conversation's cards in the current brand, with their status (Draft, Awaiting approval, Scheduled, Published and so on). While the panel is open, it refreshes about every minute.

• In editor opens a draft.
• Edit changes the date and text of a draft that isn't scheduled or waiting for approval. The date must be in the future and within 90 days.
• Log lists your recent Mio actions in this brand: drafts created, edited, undone or deleted.

If your role in a brand is client, Mio keeps the conversation but only answers there: it doesn't create posts. You can't attach files, cards are locked, and suggested texts have only Copy.

With each message, Mio gets:

• the conversation (the last 20 messages);
• the brand's name, the Brand kit tone and instruction, the brand's time zone and the names of its Facebook, Instagram, Bluesky and Mastodon channels;
• the interface language, today's date and which page you're on, but not its content;
• which setup steps are done;
• the brands where you can create posts: their names, your role and their number of Facebook and Instagram accounts;
• the list of your attachments: number, type, size and video length, without file names;
• the attached images (downscaled), up to the per-message limit of your plan;
• the content of a public web page, only if you paste its full address in your message (Mio opens it through Anthropic);
• the transcript of a video's audio, only if you tick Mio listens to the video;
• the editor text, only if you attach it.

For a question about performance, it also gets the 30-day summary. Anthropic's AI model writes the replies. Lacamio doesn't save the conversation on its servers; it only logs the drafts created or changed through Mio and the brand switches. If you tick Keep this conversation in this browser under the message box, the text of the conversation (without images and files) stays in this browser for up to 7 days, so it survives a page reload; it is deleted when you untick it or log out. Details: Privacy Policy.

• It doesn't post, send, schedule or delete anything on its own. Drafts are created, changed, scheduled or undone only when you press a button.
• It doesn't watch the videos you attach (it can listen to one: see above). It opens only public pages whose full address you paste — not social media, link shorteners or Lacamio pages; for those, paste the text instead.
• In the chat it doesn't see your Inbox messages or giveaway entries. The Inbox has its own reply suggestion: see Inbox.
• It can make mistakes, so check what it writes.
• Mio has a per-minute and a daily message limit.

The ? button in the Mio panel header opens a support form. The Lacamio team reads it, not Mio. See Contact support.